ERP and SAP Integration

Typical scenarios

• An e-commerce order becoming a sales order in the ERP
• Stock and prices updating on the site automatically
• Orders from a mobile field app flowing into the ERP
• Customer/account records matching on both sides
• Invoice and dispatch note status shown to the customer

Connection methods

On SAP: OData, RFC/BAPI or IDoc. Other ERPs: REST/SOAP, a database view or a CSV queue. If custom ABAP work is needed, it is stated separately in the proposal.

Correctness rules

• A unique key per record, so the same order is never transferred twice (idempotency).
• On error the record waits in a queue instead of disappearing silently.
• Field mappings and transformations are documented in writing.
• Sync frequency and queue health are visible from a dashboard.

Rollout plan

Start one-way with a single entity (e.g. stock only), then widen the scope after validation. An end-to-end scenario runs in a test environment before go-live, and the old and new systems are observed in parallel for a period.

Handover

You receive the integration service, monitoring dashboard, error queue and an incident guide. Your internal team can resolve day-to-day errors without us.