Telegram AI Bot
Telegram bot, commands + AI replies, deployment
Voice messages, files and AI replies; CRM and database integration.
Answer on the channel your customer already uses. The bot transcribes voice messages, handles files, answers from your knowledge base, and hands the conversation to a person when needed.
Telegram bot, commands + AI replies, deployment
+ voice messages (STT/TTS), files/photos, admin alerts
+ WhatsApp, CRM/database integration, roles, usage logs
Telegram and the WhatsApp Business API. The same bot logic runs on both; only the interface and message format differ.
Appointment booking, order status lookup, collecting quote requests, daily summaries for the internal team, dispatching jobs to field staff. The bot does not just chat; it performs a defined action and records the result.
For conversations containing personal data, retention period and access rights are defined up front. The bot never exposes records the user is not allowed to see. A written retention policy covers message logs and files.
Bot setup, server deployment, channel connection and an admin panel are delivered. Adding a new command or scenario is done from the panel.
Yes. An approved Business account and number are required on Meta's side. The application steps are handled together, and porting your existing number is possible.
Yes. Below a confidence threshold, or whenever the customer asks, the conversation is transferred to a person and that person is notified.
The audio is transcribed, the text is processed, and a reply can be spoken back. Language and voice profile are chosen at project start.
It connects to systems with an API. Without an API, integration is done through the database or a small bridge service.
Storage location and retention are stated in the agreement. If requested, only the last N days are kept and older data is deleted automatically.
Describe the work in a few lines. You will get a written scope, a fixed price and a timeline before anything starts.